Information Technology Services
COMFORCE On The Cusp of Change

As technology permeates every aspect of supply, production and the delivery of goods and services, the demand for experienced IT contract consultants continues to grow. The initiation of Sarbanes-Oxley legislation has compounded the need for IT consultants to perform technology audits and security assessments as well as business process reengineering and management. COMFORCE, through our national recruiting capabilities, is able to meet each of our client’s skill requirements quickly, accurately and in a cost-effective manner.

COMFORCE supplies IT specialists to varied needs of multiple industries including communications, aerospace, technology and government to name just a few. To efficiently support our client’s business needs, we partner with them giving us a vested interest in the successful outcome of their IT projects. COMFORCE doesn’t just provide people; we provide the expertise necessary for total business solutions. Project teams are assembled to seamlessly identify, design, develop, test, implement and maintain the most complex systems and applications.

Client companies benefit from our national database of skilled IT consultants. A sophisticated sourcing, screening and interviewing process enables us to quickly respond to our client’s requirements with pre-screened, reference checked personnel in a broad array of skill categories. Staffing for their most challenging business objectives is met on time and within budget. Project managers, business analysts, technical architects, developers, network administrators, system administrators and systems analysts, to name just a few, handle new project implementations, system upgrades, business process reengineering, and much, much more. Because of the scarcity of skilled consultants, COMFORCE retains these valuable employees through competitive pay rates and a full range of medical and other employee benefits designed to keep turnover to a minimum.

Help Desks and Contact Centers -
On Site Technical and Customer Support

The wired workplace requires onsite technical support help desks in order to avoid computer downtime. Larger facilities retain a large team of skilled techno savvy consultants in house. Many look to COMFORCE to supply them with their complete help desk staffing and management needs. Outsourcing this critical department, while keeping it physically in-house, enables IT technicians the ability to give technical help to keep systems up and running in the shortest amount of time. The ability to provide assistance in-house either by phone, email or by visiting the department where the problem is occurring is the most efficient and cost-effective technical support setup.

The pace of outsourcing help desks and contact centers to overseas providers slowed in 2006. Our clients report that time differences and communication gaps are part of their disillusionment with the off shoring of jobs. COMFORCE has been staffing in house calls/contact centers for decades. In addition, clients call COMFORCE for incoming and outgoing customer service contact centers for: order processing, collections, marketing, and research. This alleviates the time consuming process of recruiting and managing these functions for COMFORCE clients.